Resources4Drama

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Placing a School Order (minimum order £20)

 

Schools outside UK - please also see foot of page


 Different schools have different ordering systems so we have made

the resources4drama ordering process both simple and flexible.

At any point, if you have a query or problem, phone us and we’ll assist you (07909166139).

If there is no reply please send an email to

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as we may be teaching a workshop and not immediately available

 

 

School Orders Summary

please read full details below

- Register on the website

- Registered e-mail must be a school address

- The downloads can only be sent to the registered e-mail address

- Order the required resources and choose to pay by School Purchase Order

- Enter PO number when requested, with an additional address to send invoice to

- (Non-UK schools must then pay in advance for first order)

- Download permissions are mailed to you (see video on FAQs Page for info.)

- Pay within 28 days (or late fee will be added)

- Pay by BACS (details on invoice) or by cheque or IBAN (details will be sent) 

- Please telephone 07909166139 if you have any queries or mail This e-mail address is being protected from spambots. You need JavaScript enabled to view it

 

Remember - we are an online company which sells downloadable resources. Follow these steps and you could have your resources within minutes of placing an order.


Step 1

Add the items you require to your cart. When you get to the checkout, you will be asked to register if it’s your first purchase, or to login if you’ve bought resources from us previously. Please make sure that you register with a school e-mail address.

You should consider carefully whose e-mail address you give. The e-mail address you provide will receive all resources, invoices and future newsletters. It is therefore preferable if the order is placed by the Drama teacher. We will send the invoice to the additional mail address you provide at checkout (see next step).


Step 2

During the checkout process you will be asked if you wish to pay via School Purchase Order or using a credit card. If you choose to pay by Purchase Order, you will be prompted to enter its number. At this point you must also enter the e-mail address of your accounts department for invoicing.


Step 3

Your order will be authorised shortly after placing it (usually within minutes, maximum 24 hours). You will receive an e-mail headed DOWNLOAD INFO. In this e-mail, you will be given clickable links to download the resources. Clicking a link will take you back to the website’s download area. You simply need to click the Start Download button. When the file has transferred to your computer, save it into a folder of your choice. Repeat this for each resource you have ordered. You can download each resource twice. The second download opportunity expires 24 hours after the first download has been made. You cannot forward these download links to anyone else - they will only work for you. If your order includes anything which needs to be posted (DVDs, masks etc) these will be sent to you within 48 hours.

Alternatively, you can download resources by clicking the green buttons in Account Maintenance (see video on FAQs Page for download guidance).


Step 4

Your accounts department will receive an invoice, via e-mail, shortly after placing the order. The invoice should be paid within 28 days (even if school holidays intervene!) unless special terms have been agreed. Cheques should be sent to the address on the invoice, made payable to resources4drama.

If you wish to make a BACS payment, details are printed on the invoice.

Please quote our invoice / order number as your reference when making any form of payment.

A late fee is added to the account for late payments.


FAQs


Do I need to send a paper order by post as well?

No. We don’t need one. But you can if your system needs you to.


I’m a member of support staff – why have you sent the resource downloads to me?

Because it was you who registered on the website. We can only send the download info to the person who has registered. We recommend that your Drama teacher should register so that s/he receives the resources directly (and all future newsletters). 


I’m the Drama teacher – I don’t have a Purchase Order Number

Ask your bursar / accounts officer / responsible person for one, having priced the resources first.


Can I access my invoices / previous order details whenever I wish to?

Yes – Go to the website > Log In > Account Maintenance > View Orders.


Can I change my personal information after registering?

Yes – log in to your account on the home page as in the step above and choose the Account Information Section. Change any of the information you wish to and then click save at the very bottom of the panel.


What happens if we don’t pay within 28 days?

Late payment will result in payment being requested in advance for future orders. We don’t want to do this, but we believe four weeks is sufficient time to make a payment. A late payment fee will also be applied to your order.


 

Orders from institutions outside the UK

 

Unlike most suppliers, we positively welcome school orders from non-UK based establishments. The ordering process is slightly different to that outlined above. We require payment in advance for your first order. This can be by bank transfer or we can send an invoice which you can pay with a debit or credit card. Subsequent orders (maximum value £100 per order) will be authorised immediately and be invoiced for 21 days payment, the same as our UK customers. International Bank Transfer (IBAN) details will be sent to you when you have placed your order.  Your bank may levy charges for IBAN transfers.

Please contact us for further information

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or simply place your order by selecting the School Purchase Order option at checkout, specifying your intended payment method.


We reserve the right to refuse school orders without giving a reason.

 

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